Vejewon Shipping & Delivery
Clear, transparent logistics are essential for trust. Below you will find every critical detail about how we prepare, ship, and support your orders—designed to remove uncertainty and give you control over the process.
At Vejewon, speed and accuracy are fundamental. Every order is handled with disciplined procedures so that your equipment arrives on schedule and in the condition we promise. Our team monitors each stage—from packaging to carrier handoff—to reduce delays and maintain accountability.
Fast Processing
Orders are typically packed and ready to ship within 1–2 business days after payment confirmation. Each item is checked for correct specifications and protective packaging before release. You will receive an email with tracking information the moment your shipment enters the carrier’s system.
Delivery Timeframes
Estimated transit times are calculated from the date of shipment and may vary depending on local conditions:
- Domestic (China): 3–7 business days
- International: 7–21 business days
External factors such as weather events, customs inspections, or carrier capacity can occasionally extend these windows. We continually monitor carrier performance and will inform you if a significant delay occurs.
Global Shipping
Vejewon ships to most major regions worldwide. International customers should note that duties, taxes, or import fees set by your local authorities are not included in our product pricing or shipping rates. These costs, if applicable, remain the responsibility of the recipient.
Tracking & Visibility
Every parcel is assigned a unique tracking number. Once your order is dispatched, you can follow its progress in real time through the carrier’s online portal. If you encounter any difficulty accessing tracking updates, our support team is available to assist promptly.
Failed or Returned Deliveries
If a shipment is returned because of incomplete or incorrect address details, refusal of delivery, or customs non-compliance, additional shipping charges may apply for re-dispatch. We recommend double-checking your address and contact information during checkout to avoid unnecessary delays or costs.
Split Shipments
For efficiency and to maintain speed, a single order may be fulfilled in multiple packages. Each package will have its own tracking number so that you can monitor every segment of your delivery.
Additional Guidelines
To help ensure a smooth experience, please keep the following best practices in mind:
- Provide a reliable email address and phone number to receive carrier notifications.
- Inspect the package immediately upon arrival and report any visible damage within 48 hours.
- Retain original packaging for possible warranty or return requests.
Need Assistance?
If you have questions about a shipment or require documentation for customs or insurance, please contact our service desk at [email protected]. For product details and broader company information, visit our official website.
Our logistics specialists aim to reply within one business day and will provide accurate, actionable information to resolve any delivery concerns.